Cash On Delivery Terms and Conditions

Cash on Delivery now available Nationwide!*

KidSports is pleased to now offer Cash on Delivery (COD) nationwide!*

*Some remote locations and conflict zones are currently deemed unserviceable under COD terms. In these instances, payment may still be made thru other payment methods available in our site (e.g. Credit card, Debit Card, 7-11, Dragon Pay and other over the counter options). Customers with unserviceable COD orders will be notified by KidSports of the issue.

Kindly check this link for COD payment unserviceable locations.

How does it work?

COD orders are available for orders that do not exceed P5,000.

Place orders at and upon check out you will be prompted to selected payment method. Choose Cash on Delivery (COD).

If your shipping address is in Metro Manila, choose "Cash on Delivery (Metro Manila)" as your payment method. If your shipping address is outside Metro Manila, then choose Cash On Delivery (Provincial)  It's that easy!

Can a customer refuse to pay and receive for a COD order?

Yes, but the only valid reason to refuse to receive and pay for a COD order is for wrong product/s or damaged products delivered (ie. orders delivered are not what was actually ordered). In this case, kindly inform the rider of the reason for refusing to receive and pay so that the order can be returned to us quickly for immediate remedying.

Any other reason for refusing a COD order (including false allegations of wrong product/s delivered) will constitute a serious violation of the terms of use of our COD service. Simple change of mind will not be honored. We reserve the right to refuse further services to customers who violate the terms of use of any of our services.

When will my order be delivered and how will I be notified?

After you have placed your order, it will be sent to our warehouse for processing. Once orders are dispatched, we will be senidng you an email regarding your tracking details. Our logistics partner will contact you by SMS on the day of the delivery. Kindly reply as soon as possible to facilitate immediate delivery.

In the event that the parcel is undeliverable (where the carrier has made reasonable attempts to deliver the parcel, but it is either refused or no delivery can be made), account will be evaluated and may be  barred from placing further COD orders.

We are continuously improving our services and we hope this new payment option will enhance your online buying experience with us even further.